اعلان توظيف: Learning and Development Officer - اللجنة الدولية للصليب الأحمر

وظائف فلسطين

عضو مشارك


What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.


Purpose


Under the supervision of the Human Resources Manager and with functional support from the Regional Head of Learning and Development (LnD) for the NAME Region in Amman, the Learning & Development (LnD) Officer is responsible for the overall deployment of learning and development activities within the Delegation. The LnD Officer plans, delivers, monitors, and evaluates existing and new learning activities. Additionally, s/he serves as an integrity relay for the delegation and actively support the promotion of new HR policies, tools, and resources. The LnD Officer works in close collaboration with HR Service Providers in Sub-Delegations to implement learning and development activities in their area of responsibilities.



Relationships

Internal: Works closely with HR officers, department heads in operations and support, the regional LnD team, and program participants, the Regional Integrity Advisor.

External: Interacts with learning and development service providers.

General Duties

Upholds and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement;

Complies with the ICRC Code of Conduct and respects the roles of all Movement components;

Observes staff regulations and security rules at all times;

Represents the ICRC professionally in all interactions;

Contributes to a positive and collaborative work environment with colleagues and management;

Maintains strict confidentiality in all duties, ensuring the privacy of employees and the organization;

May be required to perform additional tasks outside of this job description and support other departments when necessary.



Accountabilities & Functional responsibilities

Learning & Development (40%)

Support the HRM in conducting learning needs analysis for employees, teams, or units in coordination with HRM/HRO and the LnD team in Amman;

Coordinates nominations and prioritization of the applications for institutional trainings;

Designs, implements, and evaluates learning programs, including onboarding and training for new staff;

Ensures all employees complete onboarding and compulsory trainings within first months with ICRC;

With the support of training relays, facilitates face to face sessions whenever needed for W@ICRC, SAFE1, Code of Conduct, Integrity etc.;

Develop training programs for drivers, housekeepers, and other staff as needed and work closely with training relays for their implementation;

Supports the development and execution of new training initiatives;

Updates and leads the implementation of the Delegation’s training policies;

Monitoring and track development activities (development missions, IDEV, support missions, internal and external trainings etc);

Under guidance of HRM, explores and manages partnerships with external training providers;

Support the HRM in developing career path development for resident colleagues;

Identify appropriate development paths and tools including but not limited to 360;

Initiate and drive LnD activities in the Delegation/Department to support career development with the support of HR Service Providers and training relays;

Coordinate succession planning of localization/residentialisation of positions in line with institutional standards (e.g. RTF Guidelines);

Ensure middle managers get the basic HR trainings to ensure their duty as line managers (PMD, performance issues, difficult conversations etc);

Provide support in performance management to ensure both under performance and high achievers are supported and managed well.

Integrity Culture (20%)

Under supervision of the Head of Support, serves as the Integrity Relay for the Delegation, designing, monitoring, and implementing integrity awareness and training activities.

Acts as an active member and leader of the Delegation's Integrity and Code of Conduct facilitator Implementers community.

Internal Communication (20%)

Supports the PAC team in improving internal communication practices, including policy implementation, and training.

Designs, writes, edits, and distributes the HR newsletter every three months.

Languages / iDevelop (20%)

Under supervision of HR Manager, oversees the implementation, monitoring, and execution of the Delegation’s "Language Policy."

Manages the execution and follow-up of the iDevelop program for Delegation employees in coordination with subdelegation HROs.

Validates iDevelop requests, language courses, and invoices related to these programs.

Experience & Qualifications Required

3-5 years of overall professional experience;

University degree in relevant field;

Minimum two years of professional experience within HR/Learning and Development;

Strong computer proficiency;

Previous professional experience in facilitating and delivering trainings/learnings.

Experience & Qualifications Desired

Specialized university degree and/or certification in HR, Human Resources, Psychology, Adult Learning, Education, etc.;

Previous professional experience in an international/humanitarian organization a strong asset;

Capacity to work well with others, to demonstrate team spirit and to foster a conducive environment;

Ability to create and maintain positive, professional working relationships with a wide range of people;

Excellent communication skills;

Experience working in a cross-cultural environment;

Commitment to the Fundamental Principles of the Red Cross Movement;

The ability to multi-task while concurrently manage multiple priorities;

Flexible, creative, resourceful, and comfortable taking initiative;

Strong sense of confidentiality.

What we offer

Rewarding work in a humanitarian and multicultural environment;

A two-week orientation course and other opportunities for further in-house training;

Attractive social benefits;

Competitive local salary.

Additional information

Type of role: National staff

Working rate: 100%

Starting date: As soon as possible

Location: Jerusalem (JER)

Job level: B2

Length of assignment: 12 month contract (extendable)

Trial period: 3 months




How to Apply

Interested and qualified candidates are encouraged to apply using this link ICRC Careers site, uploading a CV and cover letter in English.


Application deadline: 10.05.2025


Please note this position is only open to candidates who possess legal authorization to work in Israel.


Our values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
 
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