Job Announcement إعلان وظيفة
تبحث الهيئة الطبية الدولية عن أفراد ذوي خبرة في جنوب قطاع غزة لشغل منصب مساعد مساءلة أول.
International Medical Corps is looking for an experienced Senior Accountability Assistant in Southern Gaza.
About International Medical Corps
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
JOB SUMMARY
International Medical Corps is a member the Core Humanitarian Standard Alliance, and adheres to the Sphere Project community of humanitarian response practitioners and their standards, all of which reinforces our commitment to the highest international standards of quality and accountability. IMC defines accountability as the responsible use of power; taking account of the people we aim to assist's needs when making decisions that will affect them, giving account by explaining our decisions and actions, and being held to account by providing avenues to share feedback, raise complaints and concerns and to be responded to.
The Snr. Accountability Assistant is responsible for ensuring accountability mechanisms in place at IMC, that they are being implemented across all programs to fulfill IMC's minimum accountability standards, especially with regards to communications and community engagement (information sharing), beneficiaries' meaningful participation, feedback, complaints handling, and monitoring, evaluation and learning. The Snr Accountability Assistant will be the primary support person for designing and implementing the Community Based Feedback and Response Mechanisms (CBFRM) process, as the first point of contact for receiving, reviewing, addressing and responding to beneficiary feedback and complaints. S/he will build capacity of program staff to ensure the integration of accountability best practices in project design implementation and will coordinate closely with M&E, program, and senior management staff to ensure that beneficiary complaints and feedback are properly addressed.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable
accommodation.
MAIN TASKS AND RESPONSIBILITIES
IMC's policies, guidelines, and procedures
Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.
Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, humanitarian principles and the 9 Core Humanitarian Standard {CHS) commitments. Apply the basic monitoring, evaluation, accountability and learning concepts and the purpose of MEAL, with a specific focus on accountability to affected populations (AAP).
Manage the implementation of policies and procedures for monitoring, evaluation and reporting in the country specific to AAP and CHS commitments.
Guide the M&E teams on participative monitoring methodologies (e.g. constituent voice, community scorecards).
Project design and planning
- Identify the budget/resources needed for MEAL activities of projects pertaining to establishment and maintenance of AAP systems and activities.
- Plan and manage a needs assessment that includes direct data collection from most vulnerable sub-groups of disaster affected communities or appropriate key informant (women, children, elderly, handicapped/special needs, and other marginalized ethnic/social groups).
- Support M&E team in adapting needs assessments and planning to be more inclusive of direct beneficiary consultation, particularly in the identification / inclusion of vulnerable groups.
- Conduct complimentary AAP analysis/assessments, including, but not limited to: stakeholder analysis, communication needs assessment, CBFRM community consultation.
M&E system- Collect qualitative and quantitative data effectively at different levels: facility, community.
- Ensure data entry using an electronic database.
- Lead data collection activities following the data collection and reporting flow put in place for a project.
- Develop simple data collection tools based on monitoring indicators.
- Train data collectors in basic principles of data collection.
- Maintain effective MEAL system (ensure data collected translate to M&E Framework/I PTT).
- Ensure that AAP data is collected routinely throughout project cycle (not just at project mid and endpoints, enabling corrective action).
- Develop and maintain local Community Based Feedback and Response Mechanism (CBFRM) Procedures as per organizational CBFRM Guidelines.
- Lead/Conduct Regular community consultations, surveys, FGDs to gauge/monitor how well country team is adhering to AAP commitments and progress towards achieving AAP work plan objectives.
Data quality management
- Adhere to the fundamental concepts of data quality.
- Conduct on-site routine data quality audits at different field site/office-levels.
- Assess the quality of collected data for indicators.
- Mitigate data pitfalls, issues, and strategies for quality data.
- Coordinate routine data quality audits conducted in different sites and compile results at the level of a mission.
- Provide supportive supervision on data quality at field site/office-levels.
- Develop and implement strategies to improve data quality.
- Manage tools and methods for assessing data quality for all indicators.
Sampling
- Apply the concept of 'random sampling' following instructions/guidelines of a manager while conducting any community level survey.
- Apply 'spin-the-bottle' method used for selection of households in population-based surveys.
- Implement probability and non-probability sampling techniques as and when appropriate after consulting with manager.
- Develop sampling frame and carry out sampling following instructions (manager, guidelines).
Qualitative and quantitative techniques
- Conduct qualitative data collection activities.
- Use different methods of data collection in qualitative research:
- Develop and use key qualitative tools (observation checklists, guide for group discussion and interviews) for monitoring purpose.
- Engage with communities on accountability and conduct community consultations.
- Engage with communities on accountability and conduct community consultations, demonstrating an understanding of underlying social dynamics, and ensuring data collected is representative of populations without power (avoiding over dependence on community leaders, local authorities, and/or government authorities as prime sources for defining communities’ "needs" and preferences).
- Able to design and lead appropriate methodologies to consult communities on their preferences based on operational context.
- Perform data entry using a statistical software and under guidance and supervision.
- Know the different interview techniques (structured/ semi structured).
- Design and use structured questionnaires for monitoring purpose.
- Organize training and coordination of enumerators.
- Promote the use of direct beneficiary data collection methodologies specifically focused on beneficiary perception, satisfaction and other quality management measurements.
- Oversee logistics planning and survey data collection, data entry and management.
- Develop database structures to store and manipulate quantitative data.
Mobile and manual data collection
Determine the appropriate data collection tool based on the purpose, advantages and disadvantages of mobile data collection techniques.
Use smart phones/tablets for data collection.
Design simple questionnaire using XLS form.
Install and configure mobile data collection tools (OKD collect, Koba collect, ONA collect, etc.) on smart phones or tablets.
Design questionnaire using form builder (Koba form builder, ONA form builder, etc.).
Data analysis, including use of statistical software
Performs qualitative and quantitative data analysis.
Perform descriptive univariate and bivariate data analysis using Excel Pivot tables.
Interpret frequency tables, bi-variate cross tables, mean and median.
Evaluation design
Apply the fundamental principles of evaluation (concepts, purposes and types of evaluations, contribution versus attribution, counterfactual).- Contribute to the preparation of project evaluation and facilitating the field level work.
- Use and supervise quantitative, qualitative, and mixed methods of data collection in evaluation.
Techniques for presenting information
- Communicate clearly the findings of accountability activities and reviews against targets set by the project using basic data visualization tools such as tables and graphs to represent data and information.
- Compile data and indicators at project level for reporting in a clear and concise manner, providing all required information.
- Use PowerPoint to share results of data analysis and monitoring.
- Presents AAP data in simplified yet informative formats, depicting disaggregated community perceptions on quality of humanitarian actions and accountability commitments.
Management and leadership
- Supervise survey enumerators at field sites level.
Coordinate with manager/program staff for data collection/M&E activities.
Support the Country Office in identifying human resources needs in M&E.
Provide technical guidance and coordination of M&E officers from field sites as pertaining to AAP/CHS implementation.
Capacity development and training
- Deliver basic and intermediate level training to staff (data collection methods, use of tools and core concepts as they pertain to Accountability to Affected Populations and the CHS).
Assess the knowledge change of participants to trainings.
Identify gaps in staff knowledge of M&E concepts and skills and can provide a training in these topics.
Organize/ facilitate training and provide coaching/mentoring staff and on-the-job training to improve skills of staff pertaining to AAP and the implementation of the CHS.
Knowledge Management and Learning
- Organize the documentation of the project activities, results, and processes.
- Organize secondary data (internal and external sources).
- Organize internal reviews and lessons learned workshops and present practical recommendations.
- Develop high quality case studies and lessons learned report.
Community Based Feedback and Response Mechanism - Provide support to the M&E .
- Specialist/Coordinator/Manager on establishing and maintaining effective feedback mechanisms for decision making, fully in line with commitments regarding accountability to affected populations (AAP), including IASC CAAP, CHS, and Sphere Humanitarian Charter.
- Support in implementing and monitoring the CBFRM, accountability initiatives, and practices across the Mission.
- Support the implementation of methodologies to consult communities on their preferences based on the operational context.
Conflict Sensitivity
- Oversee the implementation of the Conflict Sensitivity approaches across the project/program.
- Oversee IMC's adherence to Do No Harm and the conflict sensitivity (Safe and Effective Humanitarian Response) framework at the missions.
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
MINIMUM REQUIREMENTS
- Bachelor's degree in social work/social sciences or equivalent.
- Minimum of 3 years of applied experience with a humanitarian organization and or working with refugees/lDPs in humanitarian settings.
- Familiarity with and experience in implementing the Core Humanitarian Standard (CHS), Quality COMPASS or similar humanitarian quality management initiative.
- Understand key concepts and commitments regarding accountability to affected populations (AAP) e.g. IASC CAAP, CHS, Sphere Humanitarian Charter and Protection Principles.
- Knowledge of quality management and accountability initiatives, codes of conduct, principles and standards commonly used in the aid sector, in particular:
►The Sphere Project's Humanitarian Charter and Protection Principles.
►The Minimum Standards for Age and Disability Inclusion in Humanitarian Action.
►The Minimum Standards for Child Protection in Humanitarian Action.
►The Secretary-General's Bulletin on Special Measures for Protection from Sexual Exploitation and Abuse the International Red cross Movement and NGO Code of Conduct in Disaster Relief.
- Strong training facilitation/presentation skills and/or experience with carrying out community level information education communication (IEC) campaigns.
- Excellent report writing skills in English.
- Demonstrated understanding of data protection and confidentiality as part of data collection and management practices, and ability to respect and maintain confidentiality.
- High-level Arabic proficiency (Speaking - Reading - Writing).
- Support innovation and organizational change when needed
- Have the analytical, conceptual, and strategic thinking skills.
- Build collaborative relationships and stimulate collaboration across different departments and missions.
- Strong empathy skills, patience and genuine care and respect for needs of vulnerable populations.
- The ability to work in a systematic and organized manner.
- The ability to prioritize competing demands.
للتذكير الهيئةالطبية الدولية تتبع سياسة فرص عمل متساوية لجميع الموظفين والمتقدمين المؤهلينوكذلك سياسة الحماية من اي الاستغلال والاعتداء الجنسي ولا تطلب الهيئة الطبيةالدولية مطلقًا من المتقدمين للوظائف دفع رسوم أو دفعات أو أي معاملة مالية أخرى.
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As a reminder, InternationalMedical Corps follows an equal employment opportunity policy for all qualifiedemployees and applicants, as well as a policy of protection from any sexualexploitation and abuse. International Medical Corps never requires jobapplicants to pay fees, payments, or any other financial transaction. If youare asked for money in connection with this recruitment or you see, hear orbecome aware of any breaches of the Code of Conduct and Ethics or theSafeguarding Policy, please report it to International Medical Corps at www.internationalmedicalcorps.ethicspoint.com(Pleasedo not submit your CV or application to this website, it will not be considered)
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