About Stars of Hope Society
Stars of Hope Society (SHS) is the leading women-led organization of persons with disabilities (OPD) in Palestine. It was founded and is led by women with disabilities and is the only organization of its kind in Palestine. SHS works across the West Bank and Gaza to empower women and girls with disabilities, strengthen inclusive protection systems, and promote the rights of persons with disabilities at policy, community, and individual levels. SHS headquarters are in Ramallah, with a branch office in Gaza, supported by a dedicated multi-disciplinary team.
About the Project
This UNICEF-supported project is Phase II of SHS’s child protection programming in Gaza and is implemented in partnership with the Social and Economic Policies Monitor – Al Marsad. It responds to the urgent protection needs of conflict-affected children, particularly injured children and children with disabilities. The project provides inclusive case management, psychosocial support, referrals, rehabilitation services, and assistive devices, ensuring accessibility, disability inclusion, and family- and community-centered care.
Objective of the Position
The Child Protection Case Management Supervisor will lead and support the team of Case Managers, ensuring high-quality and inclusive case management services for children at risk, including children with disabilities. The role involves supervising case management interventions, mentoring staff, coordinating referrals, monitoring quality, and ensuring alignment with SHS, UNICEF, and national standards.
Key Responsibilities
Stars of Hope Society (SHS) is the leading women-led organization of persons with disabilities (OPD) in Palestine. It was founded and is led by women with disabilities and is the only organization of its kind in Palestine. SHS works across the West Bank and Gaza to empower women and girls with disabilities, strengthen inclusive protection systems, and promote the rights of persons with disabilities at policy, community, and individual levels. SHS headquarters are in Ramallah, with a branch office in Gaza, supported by a dedicated multi-disciplinary team.
About the Project
This UNICEF-supported project is Phase II of SHS’s child protection programming in Gaza and is implemented in partnership with the Social and Economic Policies Monitor – Al Marsad. It responds to the urgent protection needs of conflict-affected children, particularly injured children and children with disabilities. The project provides inclusive case management, psychosocial support, referrals, rehabilitation services, and assistive devices, ensuring accessibility, disability inclusion, and family- and community-centered care.
Objective of the Position
The Child Protection Case Management Supervisor will lead and support the team of Case Managers, ensuring high-quality and inclusive case management services for children at risk, including children with disabilities. The role involves supervising case management interventions, mentoring staff, coordinating referrals, monitoring quality, and ensuring alignment with SHS, UNICEF, and national standards.
Key Responsibilities
- Supervise and support Child Protection Case Managers in their work with at-risk children and families.
- Ensure that all registered children receive comprehensive assessments and case plans in line with SOPs.
- Conduct regular case review meetings, conferences, and one-to-one discussions with Case Managers and partner teams.
- Monitor quality of case management services through field visits, case reviews, and feedback mechanisms.
- Maintain and regularly update service maps and referral pathways for children and families.
- Ensure timely referrals of cases to appropriate services based on assessment and case plan.
- Lead coordination with partners, child protection actors, and disability-focused technical groups.
- Report immediately on children at extreme risk to relevant authorities (MOSD, UNICEF) and ensure urgent response.
- Provide technical input and capacity building for case management, psychosocial support, and inclusive protection.
- Develop weekly/monthly work plans and reports for the Project Coordinator and relevant working groups.
- Support, mentor, and train Case Managers and stakeholders to strengthen inclusive child protection responses.
- Ensure strict adherence to child safeguarding, disability inclusion, confidentiality, and SHS policies.
Qualifications and Experience
- Master’s degree in Social Work with 3–5 years of case management experience, OR Bachelor’s degree with 5–7 years of relevant experience.
- Strong experience supervising case management teams or working with at-risk children, families, and caregivers.
- Proven knowledge of child rights, child protection, psychosocial support, and disability inclusion.
- Demonstrated experience in supervision, capacity building, and mentoring staff.
- Familiarity with the context of persons with disabilities in Gaza is highly desirable.
- Excellent interpersonal, communication, and presentation skills.
- Proficiency in computer use, including Microsoft Office.
- Previous NGO experience, preferably with SHS or UNICEF-supported programs, is an asset.
Commitment to Values, Inclusion, and Conduct
- SHS is a women-led OPD and an equal-opportunity employer. We strongly encourage applications from women with disabilities and ensure inclusive recruitment processes.
- Reasonable accommodations will be provided to candidates with disabilities during tests, interviews, and throughout employment.
- Child Safeguarding
- Protection from Sexual Exploitation and Abuse (PSEA)
- Data Protection and Confidentiality
- Anti-fraud, Bribery, and Corruption
المسمى الوظيفيChild Protection Case Management Supervisor (1 Position, Gaz
آخر موعد للتقديم 29 - Aug - 2025
المكان: قطاع غزة
الدرجة العلمية: الماجستير
الخبرة 5 سنوات
Submission of Applications
Interested candidates are invited to submit the following documents by email to: jobs@starsofhope.org
- Updated CV.
- Cover letter (maximum 1 page).
- Copies of relevant certificates.
Deadline for applications: [29 August 2025]
Please state the job title in the subject line of your email: “Case Management Supervisor – Gaza”.
We thank all applicants for their interest, but regret that only short-listed candidates will be contacted. All applications will be treated in confidence.
Please state the job title in the subject line of your email: “Case Management Supervisor – Gaza”.
We thank all applicants for their interest, but regret that only short-listed candidates will be contacted. All applications will be treated in confidence.